Japanese Steak House

479 N High St, Columbus, OH 43215
(614) 228-3030
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The Japanese Steakhouse is your classic Hibachi grill. The cooks know all of the usual tricks (shrimp tail in the pocket and/or hat, egg juggling, hot oil flame-up...you know the drill). They have consistently pulled in business, perhaps in part because of their proximity to the convention center. The food is a bit on the pricey side, but tasty. Sneaky will recommend the Japanese Steakhouse to those of you who want to keep the kids entertained or are part of a large group that feels like being noisy. The restaurant also features an extensive menu of both hot and cold sake to cleanse the palate (and numb the senses) between courses. Open M-F 11:30-9, Sat 5-10

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1 reviews for Japanese Steak House

3 out of 5 Overall User Rating

Karah

User Rating

8/22/2011

Deplorable Service

I wish I could have given this location ZERO stars. I requested to be moved to another table that had other people at it, not wanting to be alone at a table because I thought that our service and our entertainment would be affected, and I was right. I let the manager know that I was unhappy at the table I was at, and he just laughed it off, saying we were lucky to be alone. The waitress rudely denied to move us to another table that was occupied by more people, and forgot to bring our rice, as well as bringing me the wrong drink twice. The cooking show lasted all of 4 minutes, the food was over-oiled and he did not do anything entertaining. That was just the beginning of my bad experience, when I asked to talk to the manager to let him know I was unhappy with the service I received, he was EXTREMELY rude. Not only did he talk to me in a condescending tone of voice, after I told him I was here for my boyfriend's birthday he said that I was "disparaging" my boyfriend's experience at the restaurant and TOLD ME that my own boyfriend would not want me to ruin his night by bringing this up. Chris, the manager who spoke to me, denied me any compensation or discount for my unhappiness with all facets of service I received, from the food to the service to the management, and about put me in tears when he talked to me so rudely. I will NEVER be back to this location, there are plenty of other newer, cleaner, classier Japanese Steak Houses in Columbus that would never treat a customer how I was treated at this location.

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